Return & Refund Policy

Effective Date: 10 May 2020

At Eco Herbal Soap (Brand: Encyclo), customer satisfaction is important to us.

Returns or replacements are accepted only under the following conditions:

• Damaged product received

• Wrong product delivered

• Expired, leaked, or defective product received

Customers must contact us within 48 hours of delivery and provide clear images or videos as proof.

Due to hygiene and personal care standards, opened or used products are not eligible for return or refund.

Approved refunds will be processed within 5–7 business days to the original payment method.

Contact Information

For questions related to shipping and delivery, please contact us:

Eco Herbal Soap (Encyclo) Contact Person: Fatima Memon Phone: 9009722859 Email: fmomina132@gmail.com Address: Behind Masjid Chota Para, Raipur, Chhattisgarh – 492001, India